We understand that when you make an order you want your item(s) as quickly as possible and will do our best to make that happen! Most of the items we sell will ship quickly and be at your door fast. We do our best to ship items in a timely manner, but on occasion it may take longer than usual due to Shipping Delays, Vacations, Statutory holidays, items temporarily out of stock, etc. These are out of our control. Please be understanding. We will try our best to communicate to you if there will be a delay. Always feel free to drop us a line if you have a concern.
A shipping confirmation email (with tracking numbers) will typically be sent out immediately after an item(s) has shipped.
Most orders placed before 3:00PM EST will be processed same day.
Orders will be shipped via Canada Post, using the shipping method chosen during checkout.
OTHER SHIPPING NOTES
Orders can be cancelled without penalty.
Please email us for quotes on international shipping.
Items designated as Hazardous may only be shipped via ground shipping within Canada. These items are typically subject to shipping surcharge by our competitors, but not us!!
Motorcycle Innovations does its best to stock most of what we sell, however there may be times when an item needs to be backordered. In this case we will contact the purchaser to discuss an ETA for the item(s).
If an item arrives visibly damaged please contact Motorcycle Innovations Customer Service immediately. Our main priority is make sure you are happy with your purchase and we will do everything in our powers to make sure that is the case.
There will be the legally mandated taxes applied at checkout, dependent upon your shipping address.
HST will be applied to Ontario customers, GST/HST to other Canadian province/territories. No taxes will be applied to orders shipping to the United States or Internationally.